Intake audit

Book a 30-minute audit on your numbers.

Bring one recent month of inquiries. We go through what happened to each one after it arrived, and you leave with a written list of where you lose people.

What to bring
→A recent month of inquiries, from your CRM, inbox, or a spreadsheet
→A rough picture of how intake works today, and who handles it
→The practice management system you use
What you get
✓Where you lose inquiries today
✓Every open inquiry nobody is following up on
✓What we take over and what your team keeps
Request your audit

Two short steps, then the calendar.

Thank you! Your submission has been received!
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If you are a fit, you pick a time on the calendar right after sending the form. Otherwise we reply by email within one business day.

The 30 minutes

What we cover on the call

01 Where

Where your inquiries come in, and who sees them first.

02 What happened

What happened to last month's inquiries after the first reply.

03 Who remembers

Where follow-up depends on one person remembering.

04 The fit

What we take over, what your team keeps, and whether we are the right fit.

After the audit

What changes for the same inquiries

The moment
Today, at many firms
With Intakes.io
An inquiry after 6pm
Waits for the morning
Gets an approved reply and a next step
A missed call
Goes to voicemail
Gets a text back with a short survey
A missed consult
Waits for someone to notice
Gets an offer to rebook
A sent retainer
Followed up when someone remembers
Followed until signed or closed
The monthly numbers
A count of inquiries
Signed, pending, and lost for the same group
About the audit

Questions before you book

What happens during the audit?
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We go through one recent month of your inquiries with you: where they came in, what happened after the first reply, and where they stopped. You leave with a written list.

How long does it take?
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Thirty minutes on a video call. If you send the month's inquiries ahead of time, we spend all thirty on findings.

Does it cover compliance?
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We note where consent, opt-outs, or message approval are missing from the current process. It is general information, not legal advice.

How does it work with Clio?
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We look at what reaches Clio today and when. Clio stays your system of record, and intake sits in front of it.

Who leads the audit?
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Antoine Cuvelier, the founder of Intakes.io.

Not ready yet

Start with a tool.

Check your own intake in five minutes, or work through your numbers. No email required.

Free tools
Intake scorecard: nine questions, three priorities
Intake calculator: one month of inquiries, stage by stage
Follow-up kit: messages you can copy for the three places people go quiet

Results stay on the page.